How to order consulting services?

Example: e-valuations® - a new fixed price e-service for evaluating e-business concepts.

How to order consulting services by email?

A motion to adjourn is always in order - Robert Heinlein

BAL Consulting P/L Internet services and e-commerce consulting by email supplements our traditional
face-to-face consulting services:

You the customer price the service, provide the brief and supporting materials such as documents to be reviewed.
We respond back with a proposal free of cost and obligation about our best effort service for the price offered by you.
You accept the proposal by transferring payment by one the methods of payment listed.
The proposal becomes effective and follows the schedule and terms of the proposal once payment is received.
By default communications are e-mail based. If security is an issue, the correspondence will be by S/MIME based email.
Combined face-to-face, phone and e-mail consulting is available. For example, you may request fact finding and

final presentation to be on-site face-to-face.

Keynotes

The service is fixed price and best effort based.
You determine the price and accept our free of cost and obligation proposal.
All consulting is prepaid.
Choose the type of communications: e-mail, phone and/or face-to-face as required.

Benefits of Consulting by E-Mail

Consulting by e-mail has a significantly higher success rate than traditional face-to-face consulting

because we require precise briefs, will not take on any fix the mess consultancies, are not involved in any organisational politics and are exempt from the tensions of face-to-face on-site consulting.

Expect significant cost saving from the service in comparison to traditional consulting. Face-to-face

consulting spends at least 50% in marketing, may spend a further 50%-to-80% of the delivery in meetings and up to 20% invoicing and collecting bad debt. Traditional consultancies have large office overheads typically in excess of 25%. No wonder the traditional employee of a consulting firm is charged out at a multiple of 6x.
There is no rational for you to subsidize the gross inefficiencies of traditional consulting - it is time
for the consulting industry to have a taste of what is preached as business process re-engineering.

Expect significant timesaving.
You get all the deliverables by soft-copy. You have an e-record of all communications and deliverables.
We do not consume your office space and resources. Time and cost are not wasted on travel.
Consulting by e-mail is truly global and minimally impacted by time-zones.

What is best suited for Consulting by E-Mail?

All services under http://www.bal.au are available for consulting by e-mail.
Review and independent evaluation of documentation.
Research.
Quality Time to Think. Most of IT&T is buried under organisational and people interaction.

The scarcest and most precious resource is quality time to think.

Observe: We accept a mix of traditional face-to-face and consulting by e-mail as required.

Prerequisites for Consulting by E-Mail

We take on assignments only with precise briefs. We will assist you in specifying a

precise brief as part of preparing a cost and obligation free proposal for your approval.

All consulting is done off-site from our premises. Thus, we cannot take on anything that requires our

physical presence be it face-to-face interviewing people, attending meetings or giving presentations.
Of course, we can phone and videoconference but we wish to minimise this.

Timeliness. Read our e-mail and submit your materials same day. Respond to our deliverables within a week

or consider them accepted. Give our e-mail a priority for your maximum benefit.

Your rights

Our consulting by email customers have exactly the same rights and protection as our traditional face-to-face consulting customers. We are contactable by traditional means and have grown as a face-to-face consultancy servicing some 40 blue chips over the last twenty years. We believe our customer trends clearly indicate the potential for consulting by e-mail.